By purchasing a service with us, you are agreeing to our policies.
All refunds are given as store credit only. Due to being a small business, there are no exceptions.
By purchasing a service with us, you are agreeing with our refund policy.
Store credit is good for one year from the purchase date.
Ways to use your store credit:
* You may reschedule your original service.
* Put the credit towards a different service.
(This does not include classes.)
* Buy a gift certificate for a family member or friend.
We understand that sometimes things happen, BY COMPLYING with the 24 hrs notice you will be able to reschedule your appointment at NO CHARGE.
This does not include an already rescheduled appointment.
Appointments can be rescheduled ONLY ONCE, even if canceled within 24 hrs.
Each time you reschedule after that there is a 40% rescheduling fee & the amount owed to equal the service price.. Store credit will be subtracted by that total.
CANCELLATION FEE is 40% of the purchased service price.
Cancellation fee applies to:
* Not giving 24 hrs notice of cancellation
* Cancellation of a rescheduled appointment
Deposit is to reserve your appointment. It is subtracted from the total price.
See cancellation policy.
Sometimes services can not be completed due to the choice of the client or advised by the service provider.
The service provider will work with the client to come up with a fair charge for the time & effort that has already been put forth & the rest will be given to the client as store credit.
Payment must be received before the reading or service can take place.
All services can be purchased in our shop. You can choose to pay the full price of the service or pay cash or credit when you arrive for your appointment.
Methods of payment :
Visa, MasterCard, American Express
This is for in-person services only.
To reserve your appointment there is a 40% deposit. This can be found in the store.
See Cancellations & Rescheduling policy.
Please understand, if you are late for an appointment it may CUT INTO YOUR SERVICE TIME.
We understand sometimes things happen. We ask that you please be courteous & CONTACT US to let us know you are running late.
Out of respect for the reader or service provider & their time, they will receive the full-service amount that was paid.
Please make sure you read & understand the service you are purchasing.
If you have any questions, feel free to contact us. & ask.
If you bring an extra person with you to your reading there is a $25 charge, per extra person.
Some of our services only allow one person at time.
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